Menopause Support Officer (MSO) Certification

CPD QS Accredited Workplace Training

A Practical, Professional Approach to Menopause in the Workplace

The Menopause Support Officer (MSO) Certification is a focused, CPD-accredited training program designed to help organizations confidently and appropriately support employees experiencing menopause-related challenges.

This is not general awareness training. It is a structured, workplace-ready approach designed for immediate application.

Who This is For

This training is designed for:

  • HR professionals
  • Managers and team leaders
  • Wellbeing and DEI leads
  • Small business owners supporting their teams

Whether you are a growing business or an established organization, this program provides a clear, structured approach.

The Challenge Many Organizations Face

Menopause is affecting the workplace—but many organizations are:

  • Unsure how to support employees appropriately
  • Lacking confidence in sensitive conversations
  • Without clear boundaries between support and medical advice
  • Managing situations inconsistently across teams

This is where misinterpretation becomes organizational risk.

The Solution: A Trained Internal Point of Contact

The MSO role provides a clear, professional framework.

A certified Menopause Support Officer can:

  • Facilitate safe, respectful conversations
  • Recognize patterns of impact (without diagnosis)
  • Maintain clear role boundaries
  • Signpost to appropriate support
  • Help create consistency across the organization

What the Certification Covers

This is a focused 4-hour live training program covering:

  • Clear menopause workplace language
  • Pattern recognition (not diagnosis)
  • First-line conversation skills
  • Professional boundaries and scope of role
  • Appropriate signposting and documentation

Participants receive certification upon completion

What’s Included

  • Live online training
  • Learner workbook
  • Corporate Menopause Workplace Toolkit
  • Knowledge assessment
  • Certification

Accredited & Workplace Ready

This program is CPD QS accredited, providing recognized professional development and structured workplace application.

Flexible for Organizations of All Sizes

Training can be delivered to:

  • Internal teams (HR or managers)
  • Small business teams
  • Pilot groups for organizations building their menopause strategy

Certification Outcome

Upon successful completion, participants receive a Certificate of Completion as a Menopause Support Officer (MSO).

Start a Structured Approach to Workplace Support

If your organization is looking to introduce menopause support in a clear, professional and structured way:

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