Menopause Support Officer (MSO) Certification

CPD QS Accredited Workplace Training

A Practical, Professional Approach to Menopause in the Workplace

The Menopause Support Officer (MSO) Certification is a focused training program designed to help organizations confidently support employees experiencing menopause-related challenges.

This program is officially accredited by CPD QS, providing recognized, high-quality professional development.

Who This is For

This training is designed for:

  • HR professionals
  • Managers and team leaders
  • Wellbeing and DEI leads
  • Small business owners supporting their teams

Whether you are a growing business or an established organization, this program provides a clear, structured approach.

The Challenge Many Organizations Face

Menopause is affecting the workplace—but many organizations are:

  • Unsure how to support employees appropriately
  • Lacking confidence in sensitive conversations
  • Without clear boundaries between support and medical advice
  • Managing situations inconsistently across teams

The Solution: A Trained Internal Point of Contact

The MSO role provides a clear, professional framework.

A certified Menopause Support Officer can:

  • Facilitate safe, respectful conversations
  • Recognize patterns of impact (without diagnosis)
  • Maintain clear role boundaries
  • Signpost to appropriate support
  • Help create consistency across the organization

What the Certification Covers

This is a focused 4-hour live training program that includes:

  • Clear menopause workplace language
  • Pattern recognition (not diagnosis)
  • First-line conversation skills
  • Professional boundaries and scope of role
  • Appropriate signposting and documentation

Participants receive certification upon completion

What’s Included

  • Live online training
  • Learner workbook
  • Corporate Menopause Workplace Toolkit
  • Knowledge assessment
  • Certification

Accredited & Workplace Ready

This is not general awareness training.

It is a structured, CPD-accredited program designed for immediate, practical application in the workplace.

Flexible for Organizations of All Sizes

Training can be delivered to:

  • Internal teams (HR or managers)
  • Small business teams
  • Pilot groups for organizations building their menopause strategy

Upon successful completion, participants receive a Certificate of Completion as a Menopause Support Officer (MSO).
(This program is currently under review for CPD accreditation. Upon approval, participants will receive an official CPD certificate confirming accredited hours.)

Next Step

If you are looking to introduce menopause support in a clear, professional and structured way:

Contact Transition with Paula
transitionwithpaula@gmail.com
www.transitionwithpaula.com
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